You don't need to know the technical answer before you contact us. Start with the problem.
Explain the problem, goal or project in whatever language is easiest for you.
We ask questions, review the current setup and identify what is actually required.
You'll know what is proposed, what it should cost and what timeline to expect.
We coordinate the work, communicate progress, review the result and close the agreed scope.
Updates are built around what matters to the client.
What has been finished since the last update.
What the team is working on next.
Dependencies, blockers or changes that could affect the plan.